Frequently Asked Questions (FAQ)

1. What materials do you use for your socks and slippers?
We use high-quality materials such as coral fleece, cotton and polyester to ensure our products are both comfortable and durable. Each product is designed to provide breathability and warmth.

2. What sizes are available?
Our socks and slippers are available in a range of sizes. Many of our products are one size fits most foot sizes. For specific sizing information, please see the product descriptions on our website.

3. How do I choose the right size?
Please refer to the size charts in the product descriptions. If you are between two sizes, we recommend choosing the larger size. If you have any further questions about choosing a size, please do not hesitate to contact us.

4. How do I care for my socks and slippers?
We recommend washing our products according to the care instructions on the label. As a general rule, they should be washed at a low temperature and air dried to ensure the longevity of the materials.

5. Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and times vary depending on destination. Please see our shipping policy for more information.

6. How can I make a return or exchange?
If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the item. Please contact our customer service for more information on the return process.

7. Do you offer gift vouchers?
Yes, we offer gift vouchers! These can be purchased in various amounts and are a great way to make someone happy.

8. How can I contact customer service?
You can always contact us via our contact form on the website or by email. We are here to help you and answer your questions.